old header Cable Regulation

Frontier Cable Television Services Franchise


Verizon began offering its FiOS TV service to Gresham residents on November 25, 2008 and to Fairview, Troutdale and Wood Village residents on February 6, 2009. Frontier took control of the FiOS system on July 1, 2010.

To learn about or order FiOS TV, interested residents can call
1-855.882.1440 or
visit http://west.frontier.com/fios/what-is-fios
For FiOS TV repair and technical inquiries, call 877-462-0488

Frontier (formally Verizon) Franchise Agreement(.pdf) applicable in Gresham, Fairview, Troutdale & Wood Village

March 2009 – On March 16, 2009, the Commission unanimously passed Order No. 2009-01 which finds that Verizon violated its cable franchise with Gresham by failing to interconnect and provide the MetroEast Community Media PEG access channels to all Verizon Subscribers on the initial Verizon Service Date (November 26, 2008), as required by the Verizon Gresham Franchise. However, in light of Verizon’s successful completion of the interconnection and provision of the MetroEast Channels to Verizon subscribers on March 4, 2009 (ahead of Verizon’s own internal schedule), the Commission unanimously decided NOT to impose any fines or financial penalties on Verizon in connection with this matter. See FORMAL HEARING RECORD BELOW


The MHCRC transmitted a report and recommended franchise to the Jurisdictions on October 8. The next step is for the City Councils and the County Commission to schedule the item on their respective council/board agendas. Once these dates have been selected by the individual jurisdictions, we will post this information here.

The Gresham City Council, at its November 18 Council meeting, approved a franchise agreement with Verizon.
Gresham’s Franchise Agreement with Verizon

The City Councils of Fairview, Troutdale and Wood Village voted to approved, in the form of an addendum to the City of Gresham franchise agreement with Verizon.


Verizon plans to extend its services beyond phone and Internet services to include cable television in the Cities of Fairview, Gresham, Troutdale, Wood Village and unincorporated areas of Multnomah County. Once offered, the service will provide the East County community with a competitive option to Comcast cable service.


At its Oct. 2 meeting, the MHCRC adopted a recommendation to the Jurisdictions for a Verizon Cable Services franchise agreement. The recommendation took into consideration MHCRC staff’s recommendation, Verizon’s views presented at the Public Hearing and at the Special meeting, and the comment received from the public as part of the Public Hearing record.

Below is the MHCRC’s report and recommendation transmitted to the Jurisdictions.

MHCRC October 2, 2008 meeting materials:

  • Staff Report and Recommendation

    • Summary of Franchise Components and Comparison Chart with Incumbent Cable Franchise (.pdf)
    • Staff Recommended Cable Services Franchise Agreement with Verizon
    • Exhibit C – Verizon proposed language

MHCRC September 15, 2008 Public Hearing

Podcast – an MP3 audio file of the September 15 Public Hearing. (Length 05:15:01; Size 147,674 KB) (Index: Chair Opening Comments 00:03:12-00:08:10; Staff Presentation and Q&A 00:09:22-00:44:29; Verizon Presentation and Q&A 00:44:32-01:39:00; Public Comment 01:41:36-03:06:39; MHCRC Direction to Staff 03:06:48-05:15:01)
Public Comment Summary

Meeting Packet Material:
** Please note that, at the hearing, MHCRC staff presented a proposed cable television services franchise agreement with Verizon that had not been entirely agreed upon by Verizon and several fundamental issues were highlighted as unresolved. Negotiations with Verizon are expected to continue therefore the documents provided below may change. Please check back for updates.

Staff Public Hearing Presentation Handouts
Verizon Public Hearing Presentation Handout
Proposed Verizon Service Area Maps (.pdf)

At the time the MHCRC was negotiating a franchise with Verizon, advertised rates by the incumbent cable provider (Comcast) and Verizon were as follows:

Comcast (Portland metro): $55.40/month with 1 digital box for approximately 81 video channels and 48 music channels. Verizon (Washington County): $53.98/month with 1 digital box for approximately 144 channels and 16 music channels.

Public Hearing Notice (.pdf) print version)

As part of the franchise negotiation process Verizon representatives attended a regularly scheduled MHCRC meeting on April 23, 2007 to informally present on its proposed services and technology structure. The presentation was video recorded by MetroEast Community Media.