Consumer Protection Overview

Customer Service Standards (.pdf)

How to File a Complaint

Subscriber Privacy

Cable Rates / Channel Lineup

Comcast Bill Payment Centers

DTV TRANSITION

Cable Consumer Protection

Cable Rates / Channel Lineup

Comcast (Portland metro): $57.99/month and includes approximately 93 channels, 51 HD channels, 47 Digital Music Choice channels, Interactive Program Guide, access to On Demand, 1 Digital Converter & 2 DTAs Verizon (Gresham, Fairview, Troutdale & Wood Village): $55.98/month with a standard def. set top box for approximately 157 channels and 16 music channels. Reliance Connects: about $42 for the Expanded Basic package; about $55 for the Digital Basic package.

Comcast Portland Metro Channel Line Up & Rate Card -- Effective September 1, 2009

Comcast Community Partners Program: The Comcast Community Partners program is a signature community program that provides eligible nonprofits with discounted Comcast Business Class Services including Comcast Business Class Internet and Business Class TV services.The Comcast Community Partners discount program is available to organizations that have facilities in Comcast–serviceable territory and that demonstrate status as an IRS 501 (c)(3) nonprofit. As part of the program, Comcast will assist the nonprofit organization in identifying which services best suit its communications' needs. The savings the nonprofit organization receives can then be utilized towards resources that support their community objectives.For more information on how to become a Comcast Community Partner, please call Rebecca Brown, Community Relations Manager, at (503) 605–6030, or e–mail Rebecca_Brown@cable.comcast.com.

Verizon Channel Line Up & Rates (available in Gresham, Troutdale, Fairview & Wood Village)

Cascade Access dba Reliance Connects Channel Line Up & Rate Card (Corbett area)


 

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Mt. Hood Cable
Regulatory Commission

1120 SW Fifth Ave.
Rm 1305
Portland, OR 97204

tel: 503.823.5385
fax: 503.823.5370
email: MHCRC

Comcast
1.888.824.8264
www.comcast.com

Verizon
1.888.438.3467
www.verizon.net/fiostv

Cascade Access
DBA Reliance Connects
503.659.2202
www.relianceconnects.com